WE HAVE BIKES!!! Kids bikes! Mountain Bikes! Hybrid Bikes! EBikes! Road Bikes! Cruisers! Even Electra Townies!
It's been a really long bike drought. Stanford students were paying high prices for anything with wheels (not at Chain Reaction; we never sold a bike higher than the manufacturer's web price). Parents couldn't buy bikes for their kids last Christmas. And hybrids/around-town type bikes simply didn't exist. But the bikes we order over a year ago are finally arriving!
12/17 A quick word about masks- Omicron? Covid just keeps on coming. Makeshift masks, including bandanas and gaitors, are not allowed in our store. We can't say if a return to normal is in the foreseeable future, but until then we'll take whatever precautionary measures we feel appropriate to protect the health of our staff & customers.
Test Rides- Masks- Repairs! Repairs (updated 12/03)- How and when to reach us- All the answers here!
(Updated 12/01/20) GETTING YOUR NEW BIKE- OUR SECRET WEAPON! Most everyone knows bikes are in short supply by now; KCBS came by to do a news story featuring us. We have 1500 bikes on backorder right now. Just our single shop. 1500 bikes scheduled to arrive between now and 2023. We work with Trek daily, studying availability dates and creating a list that shows which bikes are coming in, and when. If anything's changed, Becky and Karen send emails with the updated status, often more than 50 in one session. Sometimes they get to make people really happy and tell them their new bike is coming in sooner than expected! And sometimes they have to deliver the bad news that delays at the port in Long Beach have added a week or two to the delivery time.
One thing is absolute. Once you place an order with Chain Reaction, nobody gets to cut in line in front of you, and, if someone changes to a different model, everyone else in line for that bike moves up one place. This means you never have to worry that a bike might come in that you want but somebody else snags it. You place an order, once, and we do the hard part.
