I've been riding with Kevin for 15 years, another 35 before that, and somehow missed this unusual place in the hills behind Cupertino. It looks like the abandoned steel mill from the original Robocop. 5 sets of tracks! What did this look like when it was in its heyday, manufacturing cement for Shasta Dam? Finding places like this is what makes it so fun to ride a bike! You don't need a car, you don't even need a plan. You just look up into the hills and wonder, what's that? How do I get there? --MikeJ

We can put that smile on your face. That's really what we sell. Smiles. Whether it's an ebike to extend your range, a trainer to help stay in shape when it's raining, a mountain bike to get completely away from cars or bikes for your kids so you're not driving them to school. We've got it. And more. 

Repairs- We are slammed. There are going to be a lot of repairs, primarily older bikes and on-line-purchased ebikes, that we cannot take in, even on an appointment basis, because we don't have enough storage room or staff. We will continue to honor our commitment to all bikes sold with CRCare (which includes all bikes we've sold) but like most small businesses, we're struggling with massive increases in the costs of doing business, difficulty finding employees who can afford to live in this area, and the closing of many other bike shops in the area. Please consider sending us an email describing what your bike needs, and a picture of the bike, and we can let you know if it's something we can handle in a reasonable amount of time, or recommend you to someone else who can.

We could stay in business by changing our labor prices to keep up with the costs of doing business; they would literally more than double, just like how a hamburger at a restaurant used to run $9 and might now be $25 for a very good one. We pride ourselves on being in the very good/excellent category, and plan to stay there. Our goal is to minimize price increases by improving efficiency, which means we can't get bogged down in "projects" that require more time than is charged for.   MikeJ 4/16/25

Can you build or finish the assembly of my ebike? Currently Chain Reaction is certified for Bosch, Shimano, TQ, Fazua, BEPS and Hyena. These are popular with the better brands found in many bike shops, but on-line bikes are usually using other, less-well-supported drive systems. Assembly should be done only by a shop certified for the drive system your bike uses. We encourage you to contact whomever you purchased your on-line ebike from to find out if they have authorized service available where you live, before buying the bike. Do not accept the line "We use standard components any shop can work with." It's usually a cover for not providing adequate support for local dealer service. No repairs on scooters. We no longer do any repairs of scooters. It's not our area of expertise and we have yet to see one that's UL2849 certified, so our insurance company doesn't like them either. At least 5 bike shops have burned down due to electric scooters and electric bikes left for repair.