COMMON QUESTIONS- REPAIRS- Flat tires, chains and disc brake pad replacement are about as much as we can handle right now. It could be months before we're able to schedule tune-ups on most bikes. We thought that would have changed by now but finding staff has been a challenge. We are scheduling appointments for bikes with CRCare, which includes most bikes sold by Chain Reaction. We're doing what we can to keep people on the road! Note that we do not repair flat tires on scooters or anything that's not street legal.

CAN YOU BUILD OR FINISH ASSEMBLY OF MY EBIKE? No, nor should any other shop that's not certified for the bike's electric drive system. Currently Chain Reaction is certified for Bosch, Shimano, TQ, Fazua and Hyena. These are popular with the better brands found in many bike shops, but on-line bikes are usually using other, less-well-supported drive systems. We encourage you to contact whomever you purchased your on-line ebike from to find out if they have authorized service available where you live, before buying the bike. Do not accept the line "We use standard components any shop can work with." It's not true.